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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tara Kaffitz

Tara Kaffitz

October 17, 2024

5  out of  5
rating by Tara Kaffitz
"State Farm has been nothing but kind to me, and very helpful. I had an issue with a car I purchased, and Whitney the office Manager was very skilled and helpful when it came to communicating with the lender. I appreciate everything she and the agency has done from me. I highly recommend State Farm for any of your Insurance needs!"
We responded:
"Thanks so much for the awesome review! We're so glad to hear that you've had a great experience with us. Whitney and the team are always here to help, and it's fantastic to know they could assist you with your car issue. Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out!"
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Erin Roe

July 17, 2024

5  out of  5
rating by Erin Roe
"I worked with Whitni today and she was very professional and efficient. Got me the answer I was needing in a matter of minutes. Great job Whitni!"
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Kelly Cartwright

March 5, 2024

5  out of  5
rating by Kelly Cartwright
"I am absolutely so grateful for my insurance agent Bybee and his employees. They are always there to help me with anything I need. Been with them for many yrs and won't ever go anywhere else. Great service and so appreciated them so very much."
We responded:
"Kelly, thank you for taking the time to share the experience you've had with our office. We are happy to hear that we have consistently provided you with helpful assistance and great service. Your loyalty is valued, and we look forward to continuing to meet your insurance needs for many more years to come! Thanks for being a great client!"
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Heidi Weaver

February 27, 2024

5  out of  5
rating by Heidi Weaver
"Conformable & informed! Thank you!"
We responded:
"Thank you for your positive feedback! We appreciate your business & have enjoyed working with you over the years! "
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Anna Marie Jones

February 8, 2024

5  out of  5
rating by Anna Marie Jones
"They have been very helpful and informative from day one. Whitni has been prompt and accurate in getting me any information I have asked for. It’s nice to talk to the same person rather than calling an impersonal customer service phone number."
We responded:
"Anna Marie thank you so much for your kind words! We're thrilled to hear that Whitni has been helpful and informative throughout your experience with our office. We pride ourselves on providing personalized service, and we're glad that you appreciate being able to communicate with the same person each time you call in. We value your feedback and look forward to continuing to assist you! "
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Jerry Colburn

February 5, 2024

5  out of  5
rating by Jerry Colburn
"Experts in the industry. Always professional, available, pleasant to talk to, extremely knowledgeable of industry and helpful. Thanks."
We responded:
"Appreciate the kind words Jerry. Thanks for letting us take care of your insurance needs for all these years!"
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renae thomas

December 11, 2023

5  out of  5
rating by renae thomas
"They have reasonable prices for full car insurance!"
We responded:
"Thank you, Renae, for your positive feedback! We're glad to hear that you found our prices for full car insurance to be reasonable. We strive to provide affordable options without compromising on coverage. If you have any questions or need further assistance, feel free to let us know. We're here to help!"
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Devrie Harvey

November 10, 2023

5  out of  5
rating by Devrie Harvey
"Whitni is so amazing to work with. She is super helpful and takes the time to explain the policies and helps you find the best coverage. I’ve loved having State Farm insurance so far and I would 10/10 recommend them to anyone looking for insurance."
We responded:
"Thank you for sharing your wonderful experience with Whitni and State Farm Insurance! I am happy to hear that Whitni provided excellent service, taking the time to explain policies and help you find the best coverage. We pride ourselves on delivering exceptional customer service and ensuring our clients have a clear understanding of their insurance options. We truly appreciate your recommendation and are here to assist with any future insurance needs. Thank you again for choosing Mckay Bybee State Farm!"
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Jami Montoya

October 27, 2023

1  out of  5
rating by Jami Montoya
"The absolute worst insurance company to go though. They don't answer the phone. They don't reimburse you when they say they do. 6 months of the worst possible company and Paul Davis Restoration that works with them horrible . They are trying to cancel our insurance policy with 2 claims and 3 windshields in a 4 year span just a joke really the makay Bybee office is the worst"
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Kyle Kostenborder

October 18, 2023

5  out of  5
rating by Kyle Kostenborder
"We really love our local State Farm office! Everyone has always been helpful and efficient! Thank you Whitni!"
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Dawna Shupe

June 20, 2023

5  out of  5
rating by Dawna Shupe
"Anytime I need anything I know I can call and I get prompt service, always friendly and courteous, so glad they are my agents!"
We responded:
"Thanks Dawna for the great review and trusting us to insure your cars and home. We have loved working with you and your family!"
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cards tartaglio

June 1, 2023

5  out of  5
rating by cards tartaglio
"polite and helped me get the best insurance plan"
We responded:
"Thank you for your business and the kind words!"
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Amber Spader

April 11, 2023

5  out of  5
rating by Amber Spader
"The very best agent we have ever had. State Farm saved us a ton of money. McKay always gets back to us super fast. Would recommend to anyone."
We responded:
"We appreciate the kind words and have loved working with you and your family for almost 6 years now! "
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1 1

November 22, 2022

5  out of  5
rating by 1 1
"State farm saved me over $300 a month when adding a teen driver. I also saved on my car and homeowners insurance. Whitni was very helpful and answered all of this stressed out moms questions. I highly recomend whitni and state farm. !"
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Wishful Thinking

September 12, 2022

5  out of  5
rating by Wishful Thinking
"They are the best! so nice and always helpful . They always get my stuff handle right away and remember me as a person so its nice when I call in."
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Shawn Gorder

August 11, 2022

5  out of  5
rating by Shawn Gorder
"I have to say McKay is the best agent I have ever had. Whitni is amazing also. She is so helpful and pleasant. She is knowledgeable and knows what she is doing. I would highly recommend them. These guys are the best!!"
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Kent Hyer

June 15, 2022

5  out of  5
rating by Kent Hyer
"Whitni at McKay Bybee’s office is a ROCK STAR. She has always made insurance feel easy and well supported. This past week she helped me through a number of scenarios with an additional car and driver considerations."
We responded:
"Thank you for your kind words Kent! That means the world to us! We strive hard to take good care of our clients and make things as easy as possible for them!"
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Danielle Weltman

May 17, 2022

5  out of  5
rating by Danielle Weltman
"My husband and I moved to UT from PA in 2021. Our State Farm rep in PA connected us with Whitni at the McKay Bybee firm and almost one year later I could not be happier. Whitni takes amazing notes and is able to recall discussions we had almost a year ago (adding services for us once our home warranty expires). She is always so quick to respond to any calls or emails and I feel so well taken care of. She is able to fully explain any services we have or may want and she makes sure we know about any updAtes or changes that are coming our way. I am confident we are positioned well to handle any home insurance needs and I highly recommend them. 5 stars!!"
We responded:
"Danielle thank you so much for your thoughtful review! We have loved working with you! We look forward to taking excellent care of you and all your insurance needs for years to come!"
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bryden1710

May 17, 2022

5  out of  5
rating by bryden1710
"Whitni and the agency are amazing! I am a busy Full time mom, Full time student and work More than 40 hours a week so the last thing I have time to do is call and try to explain what I need. I send Whitni an email letting her know what I need, she replies within minutes normally and always goes above and beyond to take care of me. Thank you!!!!"
We responded:
"Bryden thank you so much for your kinds words! We are so happy you are pleased with our agency's service! Thank you for trusting us to take care of you and all your insurance needs."
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Lesa V

May 3, 2022

5  out of  5
rating by Lesa V
"Whitni and McKay are always so helpful, and quick! Highly recommend them!"
We responded:
"Thank you Lesa! You have been a great client over the years. We love taking care of you!"
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Bailee Johansen

March 15, 2022

5  out of  5
rating by Bailee Johansen
"My family has been working with McKay and Whitni for a number of years, so when I got married and got a new car, there was no question about who to get a quote from first. They helped us get the insurance we needed for a great rate in a matter of minutes. So understanding, so professional, and just simply some of the best people in the business."
We responded:
"Thank you Bailee for letting us take care of you and your new family! Love working with your awesome family!"
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Jared Helmer

February 3, 2022

5  out of  5
rating by Jared Helmer
"Best price, and excellent service."
We responded:
"Thank you Jared! Glad we could help you with your insurance needs."
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Janet Wolsey

January 20, 2022

5  out of  5
rating by Janet Wolsey
"I am very happy with my new plan! It is saving me a lot of money, and giving me better coverage."
We responded:
"Janet so happy you chose our office and that we could save you that much money!"
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Nina Wiggins

January 18, 2022

5  out of  5
rating by Nina Wiggins
"Very helpful with choosing the insurance and glad we went with State Farm"
We responded:
"Thank you Nina for choosing our office! We love our great clients!"
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Carrie

September 23, 2021

5  out of  5
rating by Carrie
"Whitney has always been extremely helpful"